What happens when a payment fails

If a renewal does not go through (an expired card, say), the Academy shows a notice at the top of the page: “Your last payment didn’t go through. Update your card to keep access.” You keep your access while the payment is retried.

1. Open Settings, then Billing.
2. Press Manage billing and update your card on Stripe’s page.

If the payment still cannot be collected, the membership ends. You can start again any time from the join page.